This problem can occur on rare occasions and is usually caused by a connection error between your iPad and Apple’s servers. If this happens then please try closing our app by carrying out the following steps:
- Exit our app by tapping the home button
- Double tap the home button on your iPad and all opened apps will appear on your screen. Tap and hold our magazine before swiping upwards to fully close Wildlife Photographic
- Re-launch our app
- Our home screen should be updated and if you are a subscriber you will see a grey ‘Restore’ button in the top right hand corner. If you still see a yellow ‘Subscribe’ button then tap this followed by ‘Restore All Purchases’
If this does not resolve your problem then please contact us for further assistance.