I have subscribed or purchased an issue but no issues appear as available for download

This problem can occur on rare occasions and is usually caused by a connection error between your iPad and Apple’s servers. If this happens then please try closing our app by carrying out the following steps:

  • Exit our app by tapping the home button
  • Double tap the home button on your iPad and all opened apps will appear on your screen. Tap and hold our magazine before swiping upwards to fully close Wildlife Photographic
  • Re-launch our app
  • Our home screen should be updated and if you are a subscriber you will see a grey ‘Restore’ button in the top right hand corner. If you still see a yellow ‘Subscribe’ button then tap this followed by ‘Restore All Purchases’

If this does not resolve your problem then please contact us for further assistance.

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